Thank you for visting and shopping at​All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or phone.​Shipping cost not include, and will be calculated and displayed at checkout.


For any new condition, unused products, we are glad to accept returns in 30 days and issue 100% refunds minus the shipping cost. If the product were used and being returned, we will charge a 25% restocking fee minus shipping cost. All request returns must notify us first inorder to receive an RMA number.


The Robooter-X and charger are covered by 12 month warranty from the date of purchase. The warranty covers manufacturing defects that occur during normal use and only applies to new Robooter-X. Any breakage caused by accidental damage, or as a result of abuse or misuse, are not covered by the warranty. The warranty is not transferable and only covers purchases made in the continental United States. Used Robooter-X are not subject to any warranty unless specifically stated by ourselves.​

The Robooter-X Lithium battery is covered by 12 month warranty. If the battery fails in the first 12 months it will be replaced free of charge. All Robooter-X accessories are covered for 12 months from date of purchase.

If you require service covered by the warranty please email us at PLease retain your order receipt for proof of purchase.

Robooter-X will diagnose the problem and send the replacement part to the customer by UPS ground or US Mail. Any parts replaced under the warranty, at no charge, do not carry a new warranty.

In the event the customer is unable to replace the part themselves, please retain all the original packaging material to return your robooter-x for repair. All robooter-x must be returned in the original packaging. If you do not have the original packaging material can provide a new box at the customers expense. In the event a replacement part is needed but not covered by the warranty the customer will be responsible for all costs.

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Creating a wonderful life for the billion people with lower limbs disability

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Committed to structuring new ecology for assisted travel through technology